Refund policy

All sales are final. We do not offer refunds, returns, or exchanges once an order has been placed, except for defective, damaged, or incorrect items. Every VEYLO Band is quality-checked before it ships. If your item arrives damaged, defective, or wrong, contact us within 7 days of delivery at skwillshop@gmail.com or through the Contact page with your order number and a photo — we'll review each case individually and offer a replacement or store credit where appropriate. Because orders begin processing quickly, we can't guarantee changes or cancellations once submitted, but contact us right away and we'll do what we can before it ships.